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FAQ

Frequently Asked Questions

Clear information builds trust. Below are answers to common questions about our freight brokerage and transportation management services. If you require additional details, our team is available to provide direct assistance.
Do You Own Trucks?

No. McKoy’s Logistics operates as a freight brokerage and transportation management provider. We do not own or operate transport equipment.

Instead, we coordinate shipments through a network of vetted and qualified carriers. This model allows us to provide flexible transportation options, competitive pricing, and scalable logistics support without being limited to a single fleet.

Our role is to manage negotiations, routing, scheduling, communication, and documentation to ensure your freight moves efficiently from pickup to delivery.

Freight rates are influenced by multiple operational factors, including:

  • Shipment size and weight

  • Freight type and handling requirements

  • Distance and route complexity

  • Fuel costs

  • Market demand and carrier capacity

  • Delivery time sensitivity

At McKoy’s Logistics, we source competitive pricing from qualified carriers and analyze current market conditions to secure fair and transparent rates. Rate confirmations are provided prior to dispatch to ensure clarity and cost visibility.

Accurate documentation is essential for smooth freight movement. Common documents include:

  • Bill of Lading (BOL): Confirms shipment details and serves as a transport agreement

  • Proof of Delivery (POD): Verifies successful delivery

  • Rate Confirmation: Documents agreed freight charges

  • Freight Invoice: Details final billing

For import or export shipments, additional documentation may be required depending on regulatory and port requirements.

McKoy’s Logistics coordinates and verifies required documentation to reduce errors and prevent delays.

While every effort is made to ensure timely delivery, unforeseen circumstances such as weather conditions, traffic disruptions, port congestion, or mechanical issues may impact transit times.

If a delay occurs, McKoy’s Logistics:

  • Maintains direct communication with the carrier

  • Provides timely status updates

  • Assists in coordinating revised delivery schedules

  • Works to minimize operational disruption

Our structured oversight ensures that any issues are addressed promptly and professionally.

Carriers within our network are required to maintain appropriate insurance coverage in accordance with transportation regulations.

Insurance coverage levels may vary depending on the type of cargo and transport arrangement. For high-value or specialized shipments, additional cargo insurance may be recommended.

We encourage clients to discuss specific insurance requirements prior to dispatch to ensure appropriate coverage is in place.

Additional Questions?

If you have further questions regarding our freight brokerage or transportation management services, our team is available to provide clear and direct answers.